I am trying to build a list of hosted IVR Service providers in India. After spending some time in Google and checking my address book, here is a ‘partial’ list of cloud IVR service providers in India:-
Based in Gurgaon, Knowlarity Communications Pvt. Limited is one of most well-known cloud IVR Service provider in India. They are mainly platform provider and encourage their clients to design their own voice applications and host on their Knowla platform. Within short period of time, they have grown to be one of the largest cloud IVR service provider India. Now they have operations in 65 countries.
2. Niche Tech Solutions Pvt. Limited.
Based in Udaipur, Rajasthan, they are one of the oldest IVR companies in India. They customise any kind of voice applications and host on their platform quickly. They have one of the best telecom infrastructure in India. Their flagship Click To Call Service has been very popular which they customise as per user requirements.
I think, Phonon is the oldest hosted IVR Service provider in India which is based in Baroda, Gujarat. They have large clientele and provide intelligent outbound dialers, click to call service.
Ozonetel Systems Pvt.Ltd, based in Hyderabad, Andhra Pradesh, is another large hosted cloud telephony service provider in India. They have Kookoo platform using which user can develop their own voice applications and host on their telecom infrastructure. They have largest telecom infrastructure in many cities in India.
Exotel is based in Bangalore, Karnataka which provides hosted IVR Services like outbound dialer, call conference, virtual numbers. They are recent start-up which has acquired many clients in short period of time.
Delhi based Unicom, a start up by two young engineers, provides hosted IVR services like missed call, hosted virtual receptionist. Recently, they have crossed 100 clients and growing fast.
Zipdial is one of very well known hosted Missed Call Service provider based in Bangalore which provide toll free numbers, IVR Surveys etc.
Apart from above companies, I think, there are many more companies which provide hosted IVR services. I would request kindly to leave a comment so that I can keep adding them. I will also keep updating this list, so you may check this List of Cloud Telephony Service Provider in India in future.