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List of Hosted IVR Service Providers in India

I am trying to build a list of hosted IVR Service providers in India. After spending some time in Google and checking my address book, here is a ‘partial’ list of cloud IVR service providers in India:-

1. Knowlarity

Based in Gurgaon, Knowlarity Communications Pvt. Limited is one of most well-known cloud IVR Service provider in India. They are mainly platform provider and encourage their clients to design their own voice applications and host on their Knowla platform. Within short period of time, they have grown to be one of the largest cloud IVR service provider India. Now they have operations in 65 countries.

2. Niche Tech Solutions Pvt. Limited.

Based in Udaipur, Rajasthan, they are one of the oldest IVR companies in India. They customise any kind of voice applications and host on their platform quickly. They have one of the best telecom infrastructure in India. Their flagship Click To Call Service has been very popular which they customise as per user requirements.

3. Phonon

I think, Phonon is the oldest hosted IVR Service provider in India which is based in Baroda, Gujarat. They have large clientele and provide intelligent outbound dialers, click to call service.

4. Ozontel

Ozonetel Systems Pvt.Ltd, based in Hyderabad, Andhra Pradesh, is another large hosted cloud telephony service provider in India. They have Kookoo platform using which user can develop their own voice applications and host on their telecom infrastructure. They have largest telecom infrastructure in many cities in India.

5. Exotel

Exotel is based in Bangalore, Karnataka which provides hosted IVR Services like outbound dialer, call conference, virtual numbers. They are recent start-up which has acquired many clients in short period of time.

6. Unicom

Delhi based Unicom, a start up by two young engineers, provides hosted IVR services like missed call, hosted virtual receptionist. Recently, they have crossed 100 clients and growing fast.

7. Zipdial

Zipdial is one of very well known hosted Missed Call Service provider based in Bangalore which provide toll free numbers, IVR Surveys etc.

Apart from above companies, I think, there are many more companies which provide hosted IVR services. I would request kindly to leave a comment so that I can keep adding them. I will also keep updating this list, so you may check this List of Cloud Telephony Service Provider in India in future.

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{ 24 comments… add one }
  • Kriti Singh July 10, 2013, 11:38 am

    Solutions Infini Technologies Pvt. Ltd. has launched a new product, Dialstreet, which is a cloud-based telephony product. You might want to check its features.

  • Dhanya November 1, 2013, 4:41 pm

    I think you are forgetting competing companies, VoiceTree, I took their services recently, they are doing good and with good Support system.

    • Tomy May 19, 2017, 5:11 am

      Let me have the contact details of Voice Tree.


  • Aparna December 30, 2013, 5:51 pm

    I would like to know about IVR cloud-based services that you provide. Please do call asap on 31st of Dec after 9.30 am and before 12.

  • peejay February 4, 2014, 11:17 pm

    kindly let me know the best ivr service provider for being a part as franchisee to grow in the industry and what is the scope as adopting it as an entrepreneur

    • NARESH.S April 16, 2014, 1:08 pm

      you will get Best IVR in low Cost of E1s and also have very Good Quality result

      :- for any info on IVR please free to call me


    • Girija May 16, 2014, 7:15 pm

      Knowlarity communications has been aggressive on their indirect channels & they are every supporting to their channel / Franchisee. We have more of happy faces since the acceptance of Cloud is high & the service is great

    • yogesh May 30, 2014, 3:32 pm

      Dail Street is best IVR service company i ever see, they are providing good service, good support.

  • NIshant Gupta March 10, 2014, 6:36 pm

    Dear All, please contact us for your requirement of post paid mobile SIM for your IVR services / solutions. – nishant (9716499660)

  • amar April 9, 2014, 12:43 pm

    I am running a start up . looking for technological help to boost my sales …

    • manish February 5, 2015, 9:21 am

      you can call 9212328844 for best IVRs service provider in India

  • Yashoo Verma February 6, 2015, 11:02 am

    To all IVR Number seekers,

    Its a open surprise for you all as per the prices proportional to services.

    We provide Toll Free Numbers,Virtual Numbers with desired features.

    For futher info please call..+919953568094

    Yashoo K verma

  • Sanjay Bansal May 18, 2015, 5:37 am

    We are in speech recognition domain. Our quality is matched with any foreign vendor. We are specialized on Indian languages and accents. Any IVR company in need can contact Sanjay Bansal , 9950084044.

  • virtual number services June 16, 2015, 5:58 am

    We are the best ivr and virtual number services provider In all India.
    and try our demo its free check our voice quality and other part.

  • Gurjeet Singh October 2, 2015, 9:43 pm

    IVR Service Provider : 3G Callnet +91- 98880-62718

  • Shubham May 17, 2016, 8:36 am

    Plz call new ivr plan purches 9714411582

  • monika nwgi July 23, 2016, 12:32 pm

    please call for ivr recordings

  • R K Dhiman September 15, 2016, 3:23 pm

    We need IVR system for small office it includes two landlines numbers and one mobile Number. A few basic features required. Please contact me at +91-8800384453

  • Nithya Sudhir October 26, 2016, 12:55 pm

    Hey, Nice Article, I was planning to do one similar to this and your article was a great reference 🙂
    You can check out my article here: Top 20 IVR Providers In India For All Your Business Calls! http://www.pixelmattic.com/blog/ivr-providers-in-india/

  • sumit February 4, 2017, 9:16 am

    Hello Archana ,
    I would like to introduce you my Sunshine Media .
    We provide Localization, Translation and Voice Over Services in over 100+ languages.
    Here we have Setup of sound recording, 2D/3D Animation and video shooting in New delhi (INDIA). we are working for Advertising industry from past 7 years .
    Sunshine Media is a company that provides localization (language) services to E-learning and ITcompanies all over the world.
    Our services portfolio includes:

    1. Multilingual Voice over
    2. Translation & Localization
    3. Localize product user interfaces, documentation, websites, e-learning courses
    4. Multimedia services including subtitling, dubbing etc.
    5. Multilingual Web Development & Search Engine Optimization (SEO)
    6. Desktop Publishing (DTP)
    We can record Voice Over for you in HINDI, ENGLISH language and any in any Indian regional language(Foreign languages on demand) with best professionals from the industry. if you need any translation in any other langauge we can do this also .Animation and video works on demand of client will provide by us in good quality and in very good budget. we will provide you good quality work in a competitive budget. and fastest delivery in the work you deal with. .
    if you need work samples i can share that with you also.
    Looking forward to here from you soon.
    Thanking you in anticipation
    Thanks &Regards
    Sumit Gurjar
    Sunshine Media

  • noble industries April 9, 2017, 12:51 pm

    I would like to know about IVR cloud-based services that you provide. Please do call on 7729828282 9.30 am to before 12.and evening 5 pm to 6.30 pm

  • K Murali Sarma June 25, 2018, 12:34 pm

    We are currently looking for – ‘On premises IVR solution’ which will be mapped to our (TATA) Toll free no. 18002662800, required along with a reporting software which will record the inputs made by the user on the IVR.

    To summarize the requirement: –
    1) IVR (Which plays the attached call flow, IVRflow Final.docx, in English & Hindi)
    2) Reporting Software which records the dtmf inputs (dial 1 for xx, dial 2 for xxxx and so on) made on the IVR by the users and presents it in a readable format to our compliance team.

    Would request to confirm any reputed service provider who can provide us a suitable / acceptable solution, meeting our requirement. Kindly send us the email contact details to enable us to mail the technical IVR call flow attachments for review, prior to making a proposal. Need a quick response please.

  • Riya Singh September 9, 2021, 11:20 am

    Automatic Voice bots and IVR Technology has changed the business world. It enhance and increase company reputation and trust among the customers and client. Subscribed your blog.

  • IVR GURU February 26, 2022, 11:17 am

    If you are looking for the best IVR service provider in India then IVR GURU gives you the best result regarding pulse rate, monthly package, and support service.

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