Like many emerging services and technologies, development of IVR services too have many competing methods to develop IVR software. While Googling, interacting with various IVR companies, professionals I have found out some different types of IVR development tools or ‘school of thought’ as they call! Here are few I have thought of :- 1. Old [...]
{ 10 comments }
What is call flow ? Call flow is the options offered to caller by the IVR Application. When a caller calls to a IVR number, he is given various choices. After he chooses one option, he may be required to enter few more choices before he finally gets his required information. This complete call flow, [...]
{ 1 comment }
Developing an IVRS for fun and developing an IVR Application for enterprise use are quite different! There are many tools ( I listed a few in my previous post TOOLS FOR DEVELOPING IVRS ( CTI CARDS & SOFTWARE )), using which you might be able to develop an IVR Application in few minute. But the [...]
{ 2 comments }
To develop IVRS, you need the following hardware and software tools Hardware Software 1. Hardware 1. PC – Available readily. Check your vendor if warranty becomes void when you open the chassis of the PC. Because you will open the PC to install CTI hardware. 2. CTI Cards. There are many CTI vendors. And then [...]
{ 6 comments }
Follow IVRSWORLD in Twitter
Follow IVRSWORLD in LinkedIN
Loading ...
