by Uttam Pegu on April 10, 2009
Synway has entry level 4 port CTI Board. The special feature about his board is, it is connected to PC through USB port. It simply means, you can now have IVR Software demo ready on your laptop! This module looks like a Modem and most probably easiest to install. Unlike PCI based board like Dialogic [...]
by Uttam Pegu on April 8, 2009
Without doubt, interactive voice response (IVR) has become the ubiquitous technology in telecommunications applications. IVR solutions have a myriad of uses that are mostly taken for granted, however, the essence of an IVR system is its ability to offer ‘self-service’ for the user, thus it can help to reduce cost and improve the customer experience. [...]
by Uttam Pegu on April 7, 2009
Donjin has range of CTI products starting with 8 port analog cards to 8 E1, 240Port high density Voice boards. They support Windows OS and as per their website and they support APIs of Dialogic 5.11 System Release fro DMV1200 boards! That seems to be an useful feature as many IVR Software are developed based [...]