Posts tagged as:

voice application

Some Price Comparision of CTI Boards in India and IVR growth

by Uttam Pegu on August 19, 2010

I keep getting feedback/inquiries from various people asking about prices of CT(Computer Telephony) boards in India. Many people seem to quite puzzled to learn huge price ranges for similar boards with similar basic functionality. For example, depending on the manufacturer, one entry level model of one PRI ( E1) with 30 channels may cost anywhere [...]

{ 2 comments }

What is CCXML

by Uttam Pegu on May 20, 2010

CCXML (Call Control eXtensible Markup Language) is telephone call flow language in line with VoiceXML which provides telephony control to the voice application written in VoiceXML. CCXML is completely separate from VoiceXML and work independently from VoiceXML, though they can work together. CCXML can be thought as an interface between telephony API and voice user [...]

{ 0 comments }

About VXML/Voice XML and VoicePHP

by Uttam Pegu on January 4, 2010

What is VXML ? VXML, also known as Voice XML is W3C(World Wide Consortium) standard for specifying voice interaction between human and a computer. So, it essentially is a ‘tool’ or high level level language for scripting an IVR ( Interactive Voice response) application. It can take input from human in the from of DTMF [...]

{ 5 comments }

Rapid Application Development(RAD) Tools for IVR Software

by Uttam Pegu on June 19, 2009

Though I have previously written about tools for developing IVR software as well as standardised VoiceXML based IVR Software, I was always thinking about writing rapid application development tools for developing simple to complex and large IVR software available in the market presently. What is Rapid Application Development Tools for IVR Software ? These are [...]

{ 2 comments }