Voxeo, an well-known hosted IVR development tool provider, VoIP solution provider has acquired ClackPoint, the leading multimedia online collaboration platform. Clackpoint is an interesting platform where many people can participate in a conference from variety of communication media, like IM ( Instant messaging, like GTalk, Yahoo Messanger, MSN etc.), website, traditional phone call. It has [...]
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What is UMS ( Unified Messaging System) ? In one sentence, UMS can be defined as a system that provides phone subscribers with the ability to access, read and reply all their messages in whatever form from any terminal (whether telephony-based, Internet-based or both) that may be available. Message types are normally, Email, Voice Mail, [...]
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