IVR, IVRS, IVR Software, CTI Cards, IVR Applications
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Implementing traditional voice mail using analog CTI boards is quite tricky. If the switch of EPABX does not support certain features, than it is almost impossible to implement traditional voice mail system with traditional operation. The major issue is finding out information of caller ID.
In a traditional voice mail system as I explained in [...]
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What is a Voice Mail System (VMS) and a Answering Machine ?
Voice mail system can be thought as a message box for phone user to store voice messages and retrieve it through telephone. User can divert all his calls to his voice mail system when he wishes so.
Main difference between answer machine [...]
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As I wrote once about making money with IVR Software, I have finally decided to write what IVR applications can be used to generate monthly revenue. Till recently, IVR Application or IVR Software was thought to be used only for increase in efficiency, reduce cost, automatic complaint management etc. Not any more! There are now [...]
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What is UMS ( Unified Messaging System) ?
In one sentence, UMS can be defined as a system that provides phone subscribers with the ability to access, read and reply all their messages in whatever form from any terminal (whether telephony-based, Internet-based or both) that may be available. Message types are normally, Email, Voice Mail, Fax [...]
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After more searches and after getting comments about more CTI Companies,
[With the price hike in Dialogic, many of my clients have been asking me about alternatives. I have also started searching for some alternatives of Dialogic. I will be building a list and comparative article on them. Kindly send me any company.]
Here is another company [...]
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After more searches and after getting comments about more CTI Companies,
[With the price hike in Dialogic, many of my clients have been asking me about alternatives. I have also started searching for some alternatives of Dialogic. I will be building a list and comparative article on them. Kindly send me any company.]
Here is another company [...]
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