Posts tagged as:

tone dialing

Automatic Speech Recognition in voice portal

by Uttam Pegu on November 9, 2009

What is speech recognition or automatic speech recognition ?
Automatic speech recognition can be defined as a process by which spoken words are converted to text. Many people may confuse with voice recognition as speech recognition. Voice recognition is recognising the speaker of the voice, while automatic speech recognition recognise [...]

{ 2 comments }

DTMF and Pulse Dialing

by Uttam Pegu on February 26, 2009

I had promised before that I would write about DTMF and pulse dialing in future. Finally I have decided to write about them!
This article may be ignored by IVR professionals as they must be quite bored with these two terminologies! But many users who have to listen to announcements like “If you are in pulse [...]

{ 2 comments }