Posts tagged as:

telecom switch

Voice Mail System and Answering Machine

by Uttam Pegu on October 30, 2009

What is a Voice Mail System (VMS) and a Answering Machine ?
Voice mail system can be thought as a message box for phone user to store voice messages and retrieve it through telephone. User can divert all his calls to his voice mail system when he wishes so.
Main difference between answer machine [...]

{ 2 comments }

Legacy IVR or VoiceXML based IVRS

by Uttam Pegu on June 13, 2009

Whats is legacy IVRS and what is VoiceXML based IVR System ?
Legacy IVRS
Legacy IVRS can be defined as the IVR Software installed on a personal computer and is developed using available native CTI Card APIs. The IVR software is developed for one CTI brand and model and the IVR Software may not work for any [...]

{ 1 comment }