IVR, IVRS, IVR Software, CTI Cards, IVR Applications
Posts tagged as:
What is “on premise IVRS (Interactive Voice Response System)”?
On premise IVR system can be defined as Interactive Voice response System (IVRS) which is installed in the premise of the company who is using IVRS for providing various services to its customers. On Premise IVR systems are also known as “Legacy IVRS” which are normally developed [...]
{ 5 comments }
There are many disadvantages of using analog CTI ( Computer Telephony Integration) cards. Apart from that, digital CTI boards offer many advantages over analog CTI boards and I would like to list three main reasons why one should upgrade to digital CTI boards from analog ones.
Even in India, E1 connectivity or PRI lines are [...]
{ 4 comments }
An interesting IVRS Application for Voice Portal is Voice Chat Application! It can be a real revenue spinner for a voice portal if it is properly moderated, if it has feature like outbound call, background music etc.!
This chat application has two modes:
1. One To One chat
Here two users chat one through voice portal. The connection [...]
{ 1 comment }
Almost one year back on 28th August 2008, I started a poll in this site to try to know how many people use Dialogic CTI boards as well as other CTI boards. I have concluded the poll today, 5th September 2009. The question of the poll was :
Which CTI card [...]
{ 0 comments }
I think, analog CTI boards most problematic to configure other than simple incoming or inbound IVR Software. They are dependent on switch or PBX connected to them for many basic IVR functions, call operations. I am trying to list here the problems I had been facing while using analog CTI boards:-
1. Disconnect
2. Dial Tone
3. Dial [...]
{ 4 comments }
I have been thinking to prepare a list of RAD(Rapid Application Development) tools for developing IVR software or voice applications for long time. I have found 8 RAD tools ( including one free tool) for developing IVR Application so far and I think there may be more as I am quite sure, many IVR RAD [...]
{ 16 comments }
Dialogic needs no introduction, so the Dialogic D4 PCI board. Synway and Digium too have D4 PCI equivalent Voice Boards. While both Digium and Dialogic boards uses PCI slots, Synway 4 Port Board uses a USB port like modem.
I have been thinking about comparing these three boards using few common parameters.
1. Ease of Installation
2. [...]
{ 5 comments }
Synway has entry level 4 port CTI Board. The special feature about his board is, it is connected to PC through USB port. It simply means, you can now have IVR Software demo ready on your laptop!
This module looks like a Modem and most probably easiest to install. Unlike PCI based board like Dialogic D4 [...]
{ 0 comments }
Follow IVRSWORLD in Twitter
Follow IVRSWORLD in LinkedIN
Uttam Pegu
uberVU - social c...
Jeeva
Jayakrishnan K
Nicole
shailendra
Vinoth
Abhishek Mittal, ...
Shailender Abhishek Mittal
