Donjin DN300 is equivalent of Dialogic D300-JCT board. It has one E1 connection ( RJ48 ) and 30 voice resources. Recently, I had an opportunity to test a DN300 board with our EPABX of Coral make DX2000. We used our Predictive Auto Dialer Application, written for Dialogic Digital CTI boards. Before going into the test [...]
{ 6 comments }
CRBT (Caller Ring Back Tone) is a very popular IVR application used in Telecom Industry. It is known as “Hello Tunes”, “Caller Tunes” in India. CRBT is a fairly simple IVR system which has a smart call routing and a IVR application which plays one audio file, a music as per choice by the CRBT [...]
{ 3 comments }
Whats is legacy IVRS and what is VoiceXML based IVR System ? Legacy IVRS Legacy IVRS can be defined as the IVR Software installed on a personal computer and is developed using available native CTI Card APIs. The IVR software is developed for one CTI brand and model and the IVR Software may not work [...]
{ 1 comment }
High-End digital CTI boards for a voice portal is not cheap! In fact some of them cost as much as a Honda Civic car in India. So, choosing a right CTI Board for your Voice Portal may not be easy, that is until you read this article . So, how to choose a CTI Board [...]
{ 4 comments }
I keep getting various questions about CRBT ( Caller Ringback Tone) and IVRS, their relation. My answer is CRBT is essentially an application that uses IVRS and smart call routing. This CRBT is marketed by different names by different Mobile Operators! The list might be interesting to publish! Most commonly used in India are, Hello [...]
{ 17 comments }
After more searches and after getting comments about more CTI Companies, [With the price hike in Dialogic, many of my clients have been asking me about alternatives. I have also started searching for some alternatives of Dialogic. I will be building a list and comparative article on them. Kindly send me any company.] Here is [...]
{ 3 comments }
After more searches and after getting comments about more CTI Companies, [With the price hike in Dialogic, many of my clients have been asking me about alternatives. I have also started searching for some alternatives of Dialogic. I will be building a list and comparative article on them. Kindly send me any company.] Here is [...]
{ 0 comments }
Follow IVRSWORLD in Twitter
Follow IVRSWORLD in LinkedIN
Loading ...
