Posts tagged as:

software

IVRS AS SAAS (Software as a Service)

by Uttam Pegu on October 17, 2008

All great products are great service to man kind. Or all great product becomes services to be availed by everyone!
IVRS or commonly known as Hosted IVRS is also a such product!
Apart from the analog low density IVR Applications, the digital and high quality IVRS has always been costly for small sized companies and they were [...]

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REQUIREMENT OF USABILITY IN IVRS

by Uttam Pegu on August 24, 2008

So, you thought IVRS is some Computer Telephony Integration Hardware and a piece of Software, installed and running 24 hours a day on a Personal Computer to play recorded voice as soon as a caller calls the IVRS Number?
You have completely under-estimated IVRS. But then don’t loose your heart, you belong to the majority! And [...]

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