The award winning , powerful IVR Toolkit Pronexus VBVoice is now rated as Avaya Compliant, as per recent press release by the Ontario based company, Pronexus. “Utilities OnCall, a VBVoice IVR application built by Vocantas, was successfully compliance tested with Avaya Aura® Communication Manager 6.0.1 and Avaya Aura® Session Manager 6.1 by Avaya’s DevConnect Technical [...]
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One of the often-mentioned advantages of IVR Toolkit like VBVoice, Velocity etc. are its quick implementation of IVR system. To be more precise, implement the IVR call flow quickly with minimum requirement of coding! While this is quite true that IVR Toolkit removes the requirement of coding the mundane subroutines interfacing the CTI boards, but [...]
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The completely free, windows based IVR Toolkit VBVoice by Pronexus has released 7.1 with support for 64 bit operating systems which will allow IVR developers to take advantage of features in 64bit OS like Windows 7. Another significant and important feature addition in this, playing audio without connecting the incoming call! Previously, in traditional IVR, [...]
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Pronexus today announced that their award winning powerful IVR development kit is now available for free along with their announcement of new version VBVoice 7.0 with more features! Whats more, developers will even get two channels free license to be deployed anywhere! I think, this revolutionary move is specially aimed at emerging market like India [...]
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Recently, I have been able to test VBVoice 5.6.2 using Dialogic D300 springware board as well as HMP 3.0. Mr. Sean from Pronexus has been kind enough to configure and give us a presentation to quick start developing voice application. VBVoice is one of the most powerful IVR toolkit which is available in Microsoft .NET [...]
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Today on 23rd August, ivrsworld.com has turned two years old! I would like to thank all readers and their valuable comments on this blog. When I started writing this blog two years back, I simply wanted to keep posting about information about IVR that I Google in internet, various IVR related news, my personal experiences [...]
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What is VXML ? VXML, also known as Voice XML is W3C(World Wide Consortium) standard for specifying voice interaction between human and a computer. So, it essentially is a ‘tool’ or high level level language for scripting an IVR ( Interactive Voice response) application. It can take input from human in the from of DTMF [...]
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I have been thinking to prepare a list of RAD(Rapid Application Development) tools for developing IVR software or voice applications for long time. I have found 8 RAD tools ( including one free tool) for developing IVR Application so far and I think there may be more as I am quite sure, many IVR RAD [...]
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