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phone

OUTBOUND IVRS

by Uttam Pegu on February 18, 2009

Presently, IVRS has been thought mainly as a system to handle Incoming voice calls. But recently, IVRS is explosively growing as an Outbound Solution too.
A Typical Flow of outbound IVR is :
1. IVR Application picks up a phone number from database.
2. Makes the outbound calls
3. Announces the programmed voice file as soon as the dialed [...]

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