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IVRS in Advertising

by Uttam Pegu on March 17, 2009

Both outbound and inbound IVR Application can be used as advertising tools. It can be quite effective as it can be really interactive with quick response unlike print or visual advertising. Using Inbound IVRS as Marketing tools: Inbound IVRS is those kind of IVRS where user calls to IVRS. Normally this kind of IVRS uses [...]

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OUTBOUND IVRS

by Uttam Pegu on February 18, 2009

Presently, IVRS has been thought mainly as a system to handle Incoming voice calls. But recently, IVRS is explosively growing as an Outbound Solution too. A Typical Flow of outbound IVR is : 1. IVR Application picks up a phone number from database. 2. Makes the outbound calls 3. Announces the programmed voice file as [...]

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