IVR, IVRS, IVR Software, CTI Cards, IVR Applications
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What is a Video IVR or IVVR ( Interactive Voice and Video Response System) ?
This is nothing but IVRS ( Interactive Voice Response System), but it also has video. So essentially the calling terminal has to have video screen as well as video playing capability! It also requires high bandwidth, so existing POTS (Plain Old [...]
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What is UMS ( Unified Messaging System) ?
In one sentence, UMS can be defined as a system that provides phone subscribers with the ability to access, read and reply all their messages in whatever form from any terminal (whether telephony-based, Internet-based or both) that may be available. Message types are normally, Email, Voice Mail, Fax [...]
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After more searches and after getting comments about more CTI Companies,
[With the price hike in Dialogic, many of my clients have been asking me about alternatives. I have also started searching for some alternatives of Dialogic. I will be building a list and comparative article on them. Kindly send me any company.]
Here is another company [...]
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