There has been lot of talk about video IVR or IVVR ( Interactive Voice and Video response System) recently. Dialogic also has announced recently of their availability of Beta DiaStar™ Server, Version 1.1, “Allowing developers to create video applications for fixed and mobile phones. this brings into variety of existing video features into open source [...]
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What is a Video IVR or IVVR ( Interactive Voice and Video Response System) ? This is nothing but IVRS ( Interactive Voice Response System), but it also has video. So essentially the calling terminal has to have video screen as well as video playing capability! It also requires high bandwidth, so existing POTS (Plain [...]
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