by Uttam Pegu on March 20, 2009
As expected, the first list of IVR companies left out many companies. Last few days, I have found few more companies and I thought I would list them here before I forget. One day I hope to build whole directory of IVRS Companies .
Here it goes :
30. Prosodie Interactive Inc.
31. Canny Infotech
32. Metafor Solutions [...]
by Uttam Pegu on March 13, 2009
800PBX Inc., USA has a very interesting IVR product. This is essentially an IVR Application that uses voice recognition for receiving customers calls and taking orders for pizza!
I found this quite interesting! Many a times, occasional Pizza eater like me, when I call up Domino’s Pizza, I get stumped by many jargn as [...]
by Uttam Pegu on March 12, 2009
Disclaimer
Here are few disclaimer of the blog:-
I will write about my experiences, information acquired during my working with various CTI hardware, like Dialogic, Synway, TelcoBridge, AudioCodes etc. as well as various IVR Application Development Tools like VB Voice, ExtendIVR and others. I may also write about Call Center, Contact Center, Telecom Switches, Telecom Companies, EPABX, [...]
by Uttam Pegu on March 12, 2009
IVRS applications in Banks are known as Phone Banking. Every modern bank now a days uses IVRS as phone banking. Phone Banking on IVRS help bank provide the following services to its customers:-
1. It serves customer with routine checking of balance.
2. It can give status of issued check as well as make stop payment to [...]
by Uttam Pegu on March 10, 2009
IVRS Companies those work for medical industries are in good number. Rob McGrady, of Unit E-Clinical Consulting has compiled list of IVRS Companies for clinical trials. Thank Mr. Rob, for the update.
Here is the list of IVR Companies in clinical trial and health care :-
1. Almac
2. Aptuit
3. Averion
4. Bilcare
5. Clarix
6. Clinitec
7. Compleware
8. Covance
9. Criterium
10. [...]