Posts tagged as:
I recently spent some vacation time in Washington D.C. which naturally involved squeezing in as much of the Smithsonian as possible in a short period of time. While I was there, reading about the different exhibits, one thing I saw at quite a few locations really jumped out at me: cell phone audio tours. Quite [...]
{ Comments on this entry are closed }
Today on 23rd August, ivrsworld.com has turned two years old! I would like to thank all readers and their valuable comments on this blog. When I started writing this blog two years back, I simply wanted to keep posting about information about IVR that I Google in internet, various IVR related news, my personal experiences [...]
{ 2 comments }
What is Call – In – Sick ? Call In Sick is some urgent absent notification by employees about their intended absence in office normally before start of office or at the beginning of it. Employees normally call to their superiors or leave a message with heir colleague. This is common practice to “call in [...]
{ 1 comment }
Recently, I tried to book air line ticket using IVR from one of the leading private air line operators in India. The ticket booking process was not on IVR, only the payment part using credit card was on IVR actually. The process went like this: 1. I called up the IVR number. It gave me [...]
{ 1 comment }
There are few parameters or features of IVR which are important and are common to almost any type of IVR application. These parameters play very important role in making the voice application more user friendly. These parameters are used at many stages in IVR software or in any call flow. I hope, knowing these would [...]
{ 0 comments }
Dialogic Corporation (“Dialogic”), a global provider of world-class products and technologies for multimedia and signal processing, today launched its inCloud9™ network, a free, cloud-based developer network designed to make it easier and more efficient for developers to test Dialogic products while building new applications. Specifically, the inCloud9 network provides application developers with access to products, [...]
{ 0 comments }
I attended VAS Asia 2010 held today in New Delhi. While writing my previous post about widely used IVR systems in India, I put IVR for Value Added Service at the top. If the overwhelming presence of CTI board manufacturers with stalls and two IVR platform provider any indication, then we are surely seeing some [...]
{ 4 comments }
Recently, I came to know that Airtel ( Mobile Service provider in India with largest number of mobile subscribers, around 135 millions) charges caller to its mobile subscribers at the Rs. 0.5 per 3 minutes when they call their helpline number ( customer care) and speak to any human agent. The charge starts as soon [...]
{ 7 comments }
Follow IVRSWORLD in Twitter
Follow IVRSWORLD in LinkedIN
Modules for hosted IVR solutions can be customized depending on the required application.
Increase revenue, improve customer satisfaction, and lower costs with MTI's Hosted IVR solutions.
Website to Telephone solution, Click To Call for turning casual website visitor to prospective interested customer
Uttam Pegu
uberVU - social c...
Jeeva
Jayakrishnan K
Nicole
shailendra
Abhishek Mittal, ...
Vinoth Abhishek Mittal Abhishek Mittal, ...
