ivr vas

IVR 'ShortCode' and Revenue Sharing

by Uttam Pegu on July 2, 2010

What is IVR short code ? IVR (Interactive Voice Response) short code can be defined as special telephone number which has ‘less’ digits in it than traditional full length telephone number. This kind of special ‘short code’ are mainly used for special purposes like customer care for telephone/mobile subscribers, VAS ( Value Added Service) access [...]

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IVR Chat Application for Voice Portal

by Uttam Pegu on September 16, 2009

An interesting IVRS Application for Voice Portal is Voice Chat Application! It can be a real revenue spinner for a voice portal if it is properly moderated, if it has feature like outbound call, background music etc.! This chat application has two modes: 1. One To One chat Here two users chat one through voice [...]

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IVR as Voice Based Value Added Service

by Uttam Pegu on August 4, 2009

Voice based value added service is known as voice portal. This is good revenue source for both mobile and land line telecom companies. Just like SMS Portal, voice portal also provides similar services but accessed through IVR. With advent of voice enabled menu using speech recognition technique, IVR has become very popular as well as [...]

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