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Hosted IVR

by Uttam Pegu on February 8, 2010

IVR (Interactive Voice Response) System is solution that perform specific tasks related to presenting, sharing gathering information of a company with its customers or any one over phone. With fast development of internet, IVR systems too have moved from on-premise system to hosted service.

How it evolved
Like any other computer software, IVR has [...]

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IVR Providers at Indian Telecom 2009 Exhibition in New Delhi

by Uttam Pegu on December 5, 2009

I had visited India Telecom 2009 exhibition held from 3rd December 2009 to 5th December 2009 at Pragati Maidan, New Delhi, India. Though it was mainly an exhibition about Indian Telecom Industry, but I found many companies from IVR industries present there. I thought I would update about them.
These are the companies I found :-
1. [...]

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Rapid Application Development(RAD) Tools for IVR Software

by Uttam Pegu on June 19, 2009

Though I have previously written about tools for developing IVR software as well as standardised VoiceXML based IVR Software, I was always thinking about writing rapid application development tools for developing simple to complex and large IVR software available in the market presently.
What is Rapid Application Development Tools for IVR Software ?
These are the tools [...]

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