by Uttam Pegu on December 26, 2009
Happy holidays season and Happy New year 2010 to all readers in general and visitors to IVR Blog during this holiday season in particular.
In case you wanted to read few useful articles about interactive voice response (IVR) system, here is a list of recommended articles :-
1. IVR as CRBT(Caller Ring Back Tone).
2. Choosing a [...]
by Uttam Pegu on December 19, 2009
What is “on premise IVRS (Interactive Voice Response System)”?
On premise IVR system can be defined as Interactive Voice response System (IVRS) which is installed in the premise of the company who is using IVRS for providing various services to its customers. On Premise IVR systems are also known as “Legacy IVRS” which are normally developed [...]
by Uttam Pegu on October 9, 2009
I had finally added a WordPress Classified Plugin for IVR Marketplace. This feature in www.ivrsworld.com will allow readers to post their IVR services, Ask Experts, Advertise IVR Services, IVR Development Tools, IVR Requirement.
Looking for a IVR projects? Trying to find a IVR consultant? Looking for an CTI Board? Looking for getting CTI Board on rent [...]
Thu Sep 17, 3:01 am ET
Invox’s Intelligent Voice Solutions Receives Accolades for its Next-Generation Telephony Technology
Los Angeles, CA (PRWEB) September 17, 2009 — InVox, a provider of business telephony services, won “Best of Show Award” for Small-Medium Sized Business at Technology Marketing Corporation (TMC®)’s ITEXPO West 2009 in Los Angeles.
“Our judging panel felt as though [...]
by Uttam Pegu on September 21, 2009
What is IVR Outsourcing ?
A company may outsource IVR operation to IVR supplier or Hosted IVR Service providers. IVR Outsourcing means rent a IVR number where a company’s customer or caller may call and obtain company’s information, resources, avail service, complaints etc. The outsourcing company does not need to invest anything [...]
by Uttam Pegu on July 22, 2009
CRBT (Caller Ring Back Tone) is a very popular IVR application used in Telecom Industry. It is known as “Hello Tunes”, “Caller Tunes” in India. CRBT is a fairly simple IVR system which has a smart call routing and a IVR application which plays one audio file, a music as per choice by the CRBT [...]