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How to port your IVR C++ code from Dialogic Boards to Donjin Boards

by Uttam Pegu on June 28, 2010

One of the advantages of using Donjin boards is easy portability of C++ codes written for Dialogic boards to Donjin boards! It should not take more than one hour for porting C++ codes from Dialogic boards to Donjin boards. Though, recently introduced KeyGoe series of products from Donjin has totally different API than of Dialogic, [...]

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Call transfer on ISDN PRI interface with PBX

by Uttam Pegu on December 12, 2009

Call transfer from interactive voice response system to human agent is one of the basic requirement and a must for IVR usability in any call center. While transferring an active call on an analog extension is very simple an straightforward, but the same may not be simple in case of ISDN PRI connectivity with PBX. [...]

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