by Uttam Pegu on February 15, 2010
Apex Voice Communication has announced on the sideline of Mobile World Congress, support for Diameter protocol, successor to Radius protocol today in Barcelona, Spain. Supported in the OmniVox3D SIP Application Server and accessed through its OmniView(R) Service Creation Environment, the new Diameter Command Icon enables online charging, including Authentication, Authorization and Accounting (AAA) functionalities.
Omnivox3D [...]
by Uttam Pegu on January 20, 2010
Voxeo, an well-known hosted IVR development tool provider, VoIP solution provider has acquired ClackPoint, the leading multimedia online collaboration platform.
Clackpoint is an interesting platform where many people can participate in a conference from variety of communication media, like IM ( Instant messaging, like GTalk, Yahoo Messanger, MSN etc.), website, traditional phone call. It has [...]
by Uttam Pegu on December 24, 2009
According to latest research by T3i group, global IVR shipment has decreased whopping 27% in first half of 2009 as compared to the first half of 2008. Top 10 IV vendor, which supplied 630,000 IVR ports in first half of 2008, could reach only 230,000 in the same period.
Genesis, Nortel and Convergys topped first [...]
by Uttam Pegu on December 1, 2009
There are many interesting usage of IVR systems all across the globe. IVR is being used to earn money for company, save expenses, increase efficiency, increase sales etc. But how about using IVR to increase agricultural production ?
Yes, some industrious people have thought of that and implemented IVR which give out weather [...]
by Uttam Pegu on October 9, 2009
I had finally added a WordPress Classified Plugin for IVR Marketplace. This feature in www.ivrsworld.com will allow readers to post their IVR services, Ask Experts, Advertise IVR Services, IVR Development Tools, IVR Requirement.
Looking for a IVR projects? Trying to find a IVR consultant? Looking for an CTI Board? Looking for getting CTI Board on rent [...]
Thu Sep 17, 3:01 am ET
Invox’s Intelligent Voice Solutions Receives Accolades for its Next-Generation Telephony Technology
Los Angeles, CA (PRWEB) September 17, 2009 — InVox, a provider of business telephony services, won “Best of Show Award” for Small-Medium Sized Business at Technology Marketing Corporation (TMC®)’s ITEXPO West 2009 in Los Angeles.
“Our judging panel felt as though [...]
by Uttam Pegu on July 18, 2009
I had posted a report few weeks back about IVR market growing to $2.7 billion by 2011 provided by DMG Consulting LLC, and today I had come across another press release while Googling, which says IVR market will grow to $514million from present estimate of $431million this year, as per T3i Group LLC, which “provides [...]
by Uttam Pegu on March 13, 2009
800PBX Inc., USA has a very interesting IVR product. This is essentially an IVR Application that uses voice recognition for receiving customers calls and taking orders for pizza!
I found this quite interesting! Many a times, occasional Pizza eater like me, when I call up Domino’s Pizza, I get stumped by many jargn as [...]