ivr in rural india

Top 3 reasons not to use ASR in IVR Systems in India

by Uttam Pegu on November 10, 2010

Most probably, the debate on merits and demerits of using ASR ( Automatic Speech Recognition) would continue for some time to come, but in case of India, there are three compelling reason avoid using ASR where simple, old, robust and universally understood ‘keypress’ can do. While ASR can surely speed up and increase interactivity of [...]

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Interesting usage of IVR system

by Uttam Pegu on December 1, 2009

There are many interesting usage of IVR systems all across the globe. IVR is being used to earn money for company, save expenses, increase efficiency, increase sales etc. But how about using IVR to increase agricultural production ? Yes, some industrious people have thought of that and implemented IVR which give out weather forecast to [...]

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