Posts tagged as:
What is IVR short code ? IVR (Interactive Voice Response) short code can be defined as special telephone number which has ‘less’ digits in it than traditional full length telephone number. This kind of special ‘short code’ are mainly used for special purposes like customer care for telephone/mobile subscribers, VAS ( Value Added Service) access [...]
{ 2 comments }
One of the advantages of using Donjin boards is easy portability of C++ codes written for Dialogic boards to Donjin boards! It should not take more than one hour for porting C++ codes from Dialogic boards to Donjin boards. Though, recently introduced KeyGoe series of products from Donjin has totally different API than of Dialogic, [...]
{ 1 comment }
CRBT (Caller ring back tone), also popular as “Hello Tunes” in India, has generated almost 25% of total VAS ( Value Added Service) revenues. This kind of revenue pattern is same worldwide where CRBT has been a major revenue earner for any telephone service provider in its VAS portfolio. So, what is the next of [...]
{ 3 comments }
Dialogic D/300 JCT-E1 is the entry level board for anyone who needs digital network interface with PSTN network as well as voice resources in the single board. I feel, D/300 board is most used entry level CTI board for many high end, feature rich IVR applications like unified messaging system, Fax Server, Caller Ringback Tone, [...]
{ 2 comments }
Call transfer from interactive voice response system to human agent is one of the basic requirement and a must for IVR usability in any call center. While transferring an active call on an analog extension is very simple an straightforward, but the same may not be simple in case of ISDN PRI connectivity with PBX. [...]
{ 1 comment }
High-End digital CTI boards for a voice portal is not cheap! In fact some of them cost as much as a Honda Civic car in India. So, choosing a right CTI Board for your Voice Portal may not be easy, that is until you read this article . So, how to choose a CTI Board [...]
{ 4 comments }
Choosing a CTI( Computer Telephony Integration) card might not be easy for them who are going to deploy them for the first time or who want to develop their first IVR Application. I am trying to give a short introduction of CTI cards and some thumbs rule to pick your first CTI card. Number of [...]
{ 6 comments }
Follow IVRSWORLD in Twitter
Follow IVRSWORLD in LinkedIN
Modules for hosted IVR solutions can be customized depending on the required application.
Increase revenue, improve customer satisfaction, and lower costs with MTI's Hosted IVR solutions.
Website to Telephone solution, Click To Call for turning casual website visitor to prospective interested customer
Uttam Pegu
uberVU - social c...
Jeeva
Jayakrishnan K
Nicole
shailendra
Abhishek Mittal, ...
Vinoth Abhishek Mittal Abhishek Mittal, ...
