Posts tagged as:

inbound IVR

Few widely used IVR system in India

by Uttam Pegu on July 6, 2010

The usage of IVR is growing in India. IVR has been used for long time in India like any other country in the world. These IVR systems were majorly used as train status information, flight status information and other few complaint lodging/booking system. And at that time ( before 1997), India had very low telecom [...]

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IVR Market to reach $514 million by 2013

by Uttam Pegu on July 18, 2009

I had posted a report few weeks back about IVR market growing to $2.7 billion by 2011 provided by DMG Consulting LLC, and today I had come across another press release while Googling, which says IVR market will grow to $514million from present estimate of $431million this year, as per T3i Group LLC, which “provides [...]

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