IDEA

Voice Portal services in India

by Uttam Pegu on March 1, 2010

Voice portal services in India are one of the most successful VAS ( Value Added Service) in terms of revenue generation. Voice portal is steadily growing in India. Voice Portal operators like OnMobile, One97, Cellebrum ( Now Spice Digital), IMI Mbile, Rajasthan Patrika, etc. are few players who are spearheading the voice portal growth in [...]

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Integrating CTI board with Telecom switch or EPABX

by Uttam Pegu on October 12, 2009

Most probably, the most dreaded and time consuming part of deployment of IVR system is the integration of CTI board with the telecom switch or EPABX. And if EPABX or switch is of lower end or from smaller EPABX manufacturer ( there are few in India), it may become really a nightmare for IVRS integrator [...]

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CRBT for Advertisement

by Uttam Pegu on July 22, 2009

CRBT (Caller Ring Back Tone) is a very popular IVR application used in Telecom Industry. It is known as “Hello Tunes”, “Caller Tunes” in India. CRBT is a fairly simple IVR system which has a smart call routing and a IVR application which plays one audio file, a music as per choice by the CRBT [...]

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