by Uttam Pegu on July 26, 2011
What is IVVR ? IVVR ( Interactive Voice and Video Response) system can be thought of next generation of IVR system which includes ‘video’ apart from only voice in a typical IVR system. In an IVVR system, a caller will use a video call, will be able to choose options from his mobile phone screen, [...]
by Uttam Pegu on August 29, 2008
I am trying to list out Industries that should and must use IVRS. Also this write-up can serve as list of target industries by an salesman working in a IVRS Company! I don’t have to repeat the importance of identifying your target market and finding out potential market in this article in a competitive market [...]