Posts tagged as:

hosted ivrs

Dial a Pizza | Interesting IVR Application

by Uttam Pegu on March 13, 2009

800PBX Inc., USA has a very interesting IVR product. This is essentially an IVR Application that uses voice recognition for receiving customers calls and taking orders for pizza! I found this quite interesting! Many a times, occasional Pizza eater like me, when I call up Domino’s Pizza, I get stumped by many jargn as well [...]

{ 1 comment }

Voice Portal – Technical Challenges

by Uttam Pegu on March 13, 2009

The only direct revenue generating IVR Application is Voice Portal. I have posted about using IVRS as Voice Portal before. There I tried to explain the overall Voice Portal operation. Here I would try to discuss about technical challenges of developing and running a voice portal. I would say, Voice Portal Application should be broadly [...]

{ 1 comment }

IVRS AS SAAS (Software as a Service)

by Uttam Pegu on October 17, 2008

All great products are great service to man kind. Or all great product becomes services to be availed by everyone! IVRS or commonly known as Hosted IVRS is also a such product! Apart from the analog low density IVR Applications, the digital and high quality IVRS has always been costly for small sized companies and [...]

{ 0 comments }