Home > hosted ivr

hosted ivr

IVR Predictions for 2011

by Uttam Pegu on January 4, 2011

What IVR technologies or IVR applications would be hit in the year 2011 ? Here is a list of few IVR applications or IVR technologies that might see high usage as well wide acceptance among people!- 1. IVVR ( Interactive Voice And Video Response) With introduction of 3G technology in worlds most populous countries, India [...]

{ 8 comments }

IVR for MLM Companies

by Uttam Pegu on December 10, 2010

MLM ( Multi Level Marketing) can be defined as a marketing strategy where its sales force earns from their selling as well as from those sales generated by people whom they recruit to sell. So, essentially if a sales person creates many successful sales person under him, he generates enough revenue without himself involving in [...]

{ 6 comments }

Hosted IVR based Shipment Tracking System

by Uttam Pegu on November 24, 2010

In India, not many courier companies have tracking system on IVR ( Interactive Voice Response) system, though almost everyone has web-based online tracking system. Majority of the courier companies have their offices or franchisees in many smaller cities for larger coverage as well as networks in India. Most websites of the courier companies list the [...]

{ 3 comments }

Personal IVR for individual : Value Added Voice Mail System

by Uttam Pegu on November 18, 2010

Recently, I had a very interesting IVR enquiry. The person was looking for a hosted IVR solution for for his mobile number which will be diverted to the his ‘personal IVR’ after 9PM in the evening till 9AM in the morning. Apart from this, he also wanted the facility to divert the at will at [...]

{ 2 comments }

Why Bulk Voice Calling is growing in India and will grow more

by Uttam Pegu on November 7, 2010

With more than 690million telephone users ( both land line and mobile), India is one of the fastest growing growing telecom market. Very quickly advertisers thought this an opportunity to market products and they started bombarding mobile phone users with various promotional messages which led to creation of Do Not Call Registry (NDNC Registry) by [...]

{ 4 comments }

Bulk Voice Calling

by Uttam Pegu on October 4, 2010

What is Bulk Voice Call ? Bulk Voice Calling is broadcasting of pre-recorded voice message to many telephone numbers simultaneously or sequentially. It is voice or IVR version of SMS ( Short Message Service) broadcasting which is now a days widely used for various purposes. Bulk voice calling is also known as call blast, voice [...]

{ 12 comments }

Top 5 reasons for opting hosted IVR solution

by Uttam Pegu on September 30, 2010

IVR Hosting is growing world-wide and many people are increasingly opting for Hosted IVR solutions. Though hosted IVR Solution may not be able to replace On-Preimse IVR solutions in some cases, but here are top five reasons why one should opt for IVR hosting :- 1. Future Proof With increasing number of CTI vendors as [...]

{ 3 comments }

Outbound IVR : Interesting Implementation

by Uttam Pegu on September 22, 2010

Recently, I have come across some interesting outbound IVR ( Interactive Voice Response System) implementation. While it may not be the best outbound IVR arrangement, but it sure is the cheapest and most reliable in the circumstances in India. Just to mention, majority of the outbound IVR applications dial out a number, plays a recorded [...]

{ 10 comments }

Page 2 of 41234