by Uttam Pegu on April 15, 2009
Dialogic boards can play VOX files as well as WAV files. While many people use dx_playwav() function of Dialogic API to play WAV files, dx_playiottdata() function can also be used to play WAV files as shown in the code snippet below. While the most famous dialogic sample demo application does not play any audio file, [...]
by Uttam Pegu on February 26, 2009
I had promised before that I would write about DTMF and pulse dialing in future. Finally I have decided to write about them! This article may be ignored by IVR professionals as they must be quite bored with these two terminologies! But many users who have to listen to announcements like “If you are in [...]
by Uttam Pegu on August 30, 2008
The menus that IVRS can provide are either voice enabled or DTMF enabled. Now what does that mean? In a voice enabled IVRS, caller will have to choose his required menu option by speaking out a word or a phrase as if he is talking to a human! IVR is supposed to recognize his speech [...]