I keep getting direct questions which broadly translates into one single question, “What IVR tool/Software should I use for my IVR requirement ?” Over period of last three years, I can classify, three types of people ask me such questions, they are :- 1. Representatives of companies who is looking for IVR systems and they [...]
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Sangoma Technologies Corporation, leading manufacturer of CTI hardware, based in Canada, has announced that it has acquired “the key assets of the VegaStream Group of Companies, a leading UK-based developer of VOIP gateway appliances”, as per News Release on Sangoma Website! VegaStream, started in 1998, supplies Vega gateways ( VOIP Gateway) are based on international [...]
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Microsoft Corporation, the veteran company, leader ( almost monopoly) in PC operating system has bought Skype, the voice call provider on internet ( peer to peer Skype account as well as any telephone to Skype account and vice versa ). This acquisition by Microsoft is the biggest in terms of value ( US$8.5 billion in [...]
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In the Dialogic HMP Program Part – I, I posted about installing and configuring HMP Software and testing it using freely available SoftPhone Software Kapanga. Once one completes that, one eliminates any doubt on the proper installation and configuration of the HMP software and safely start debugging his self written code. Another important information is [...]
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Dialogic HMP ( Host Media Processing) does not require any introduction to the community of IVR developers. HMP is now part of Dialogic PowerMedia Product Family and is now known as Dialogic PowerMedia Host Media Processing Software (PowerMedia HMP). It has been one of the most used API for developing Dialogic Based large voice applications. [...]
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Recently, I have started getting mails about asking open source IVR as well as its availability for free, download-able from internet! Most of the people who have asked me about “‘Open Source IVR” have heard about Asterisk. Before going into the details about Asterisk, being open source IVR, I would like to clarify few things [...]
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Today on 23rd August, ivrsworld.com has turned two years old! I would like to thank all readers and their valuable comments on this blog. When I started writing this blog two years back, I simply wanted to keep posting about information about IVR that I Google in internet, various IVR related news, my personal experiences [...]
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I keep getting feedback/inquiries from various people asking about prices of CT(Computer Telephony) boards in India. Many people seem to quite puzzled to learn huge price ranges for similar boards with similar basic functionality. For example, depending on the manufacturer, one entry level model of one PRI ( E1) with 30 channels may cost anywhere [...]
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