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	<title>IVR World &#187; developer base</title>
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	<description>IVR, Interactive Voice Response System, CTI Applications</description>
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		<title>Comparison of Dialogic, Synway and Digium 4 Port CTI Boards</title>
		<link>http://www.ivrsworld.com/cti-cards/comparison-of-dialogic-synway-and-digium-4-port-cti-boards/</link>
		<comments>http://www.ivrsworld.com/cti-cards/comparison-of-dialogic-synway-and-digium-4-port-cti-boards/#comments</comments>
		<pubDate>Mon, 20 Apr 2009 07:04:23 +0000</pubDate>
		<dc:creator>Uttam Pegu</dc:creator>
				<category><![CDATA[CTI cards]]></category>
		<category><![CDATA[CTI News]]></category>
		<category><![CDATA[4 port analog board]]></category>
		<category><![CDATA[4 port cti card]]></category>
		<category><![CDATA[cti board]]></category>
		<category><![CDATA[cti price]]></category>
		<category><![CDATA[developer base]]></category>
		<category><![CDATA[dialogic]]></category>
		<category><![CDATA[Digium]]></category>
		<category><![CDATA[IVR Software]]></category>
		<category><![CDATA[mtbf]]></category>
		<category><![CDATA[software api]]></category>
		<category><![CDATA[Synway]]></category>
		<category><![CDATA[technical support]]></category>

		<guid isPermaLink="false">http://www.ivrsworld.com/?p=300</guid>
		<description><![CDATA[Dialogic needs no introduction, so the Dialogic D4 PCI board. Synway and Digium too have D4 PCI equivalent Voice Boards. While both Digium and Dialogic boards uses PCI slots, Synway 4 Port Board uses a USB port like modem. I have been thinking about comparing these three boards using few common parameters. 1. Ease of [...]]]></description>
			<content:encoded><![CDATA[<p></p><p>Dialogic needs no introduction, so the <a href="http://www.ivrsworld.com/dialogic/dialogic-d4-pci-cti-card/">Dialogic D4 PCI board</a>. Synway and Digium too have D4 PCI equivalent Voice Boards. While both Digium and Dialogic boards uses PCI slots, Synway 4 Port Board uses a USB port like modem.<br />
I have been thinking about comparing these three boards using few common parameters.</p>
<p>1. Ease of Installation<br />
2. Easy availability and price<br />
3. Software API Support<br />
4. Technical Support<br />
5. Developer Base<br />
6. MTBF ( Mean Time Between Failure).</p>
<p><strong>1. Ease of Installation</strong><br />
    My ranking would be 1. Synway 2. Dialogic 3. Digium. Synway uses USB connector, so one does not have to open the cabinet of PC to install it! This I find to be a major advantage over Dialogic and Digium. Though installing the cards inside the cabinet may make the set-up neat and clean, but ease of installation seems more important here.<br />
<span id="more-300"></span><br />
<strong>2. Easy availability and price</strong><br />
    On price, Synway scores much higher than both Dialogic and Digium. And all of them are now a days easily available in almost all countries. Dialogic may have a little edge over the other two, Synway and Digium here.</p>
<p><strong>3. Software API support</strong><br />
   My ranking would be : 1. Dialogic 2. Digium 3. Synway. Dialogic is definitely ahead of the other two when it comes to software API supports. Dialogic has vast resources as well as Dialogic-trained manpower all over the world. Dialogic has very well developed APIs which can be used in three major operating systems like Windows, Linux and MAC OS. While Digium has open source Asterisk on its side, Synway claims to support all Dialogic API.<br />
<strong><br />
4. Technical Support</strong><br />
    My ranking will be again 1. Dialogic 2. Synway 3. Digium. I have not worked with Digium, so I am relying on information available on internet and information by my friends. I have first hand experience with both Dialogic and Synway. Dialogic has very good technical support team as well as vast resources. Dialogic has a very active support forum <a href="http://www.dialogic.com/den">www.dialogic.com/den</a>. Though both Synway and Digium has active forums, but I think Dialogic scores over them.</p>
<p><strong>5. Developer Base</strong><br />
   No credit for guessing it correct, it&#8217;s Dialogic! There are many Dialogic developers in the world! Also there are many third party visual development tools based on Dialogic boards! One may check this <strong><a href="http://www.ivrsworld.com/building-ivrs/tools-for-developing-ivrs-cti-cards-software/">tools for developing IVR Software</a></strong> which I posted earlier. Digium should be placed at second and Synway at third. But developer base for both Synway and Digium are increasing. That includes me too <img src='http://www.ivrsworld.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> .</p>
<p><strong><br />
6. MTBF ( Mean Time Between Failure) :</strong><br />
   I have seen Dialogic mentioning MTBF in their <strong>data sheets </strong>which is more than 5 years! So, I am quite positive that Dialogic must come at top here. Overall, now a days all boards are equally good!</p>
<p>So, overall, Dialogic may have an edge over other two CTI boards! But in a price sensitive market like India, Synway might find more supporter than Dialogic.</p>
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