by Uttam Pegu on September 14, 2008
Dialogic Corporation Enters into Agreement to Acquire NMS Communications Platforms Business! MONTREAL, Quebec. September 12, 2008 – Dialogic Corporation (“Dialogic”) announced today that it had entered into a definitive agreement with NMS Communications Corporation (“NMS”) through which Dialogic plans to acquire the NMS Communications Platforms business, which provides enabling technology and tools for value-added services [...]
by Uttam Pegu on September 13, 2008
A bad news to all ! The big boss, Dialogic is increasing prices of all its products by 15% to 20% from 1st October 2008! The old prices will not be applicable from 1st October 2008 and if anyone wants to avail the old prices, s/he has to place order on their respective Dialogic Vendors [...]
by Uttam Pegu on September 10, 2008
Developing an IVRS for fun and developing an IVR Application for enterprise use are quite different! There are many tools ( I listed a few in my previous post TOOLS FOR DEVELOPING IVRS ( CTI CARDS & SOFTWARE )), using which you might be able to develop an IVR Application in few minute. But the [...]
by Uttam Pegu on September 3, 2008
Choosing a CTI( Computer Telephony Integration) card might not be easy for them who are going to deploy them for the first time or who want to develop their first IVR Application. I am trying to give a short introduction of CTI cards and some thumbs rule to pick your first CTI card. Number of [...]
by Uttam Pegu on August 26, 2008
To develop IVRS, you need the following hardware and software tools Hardware Software 1. Hardware 1. PC – Available readily. Check your vendor if warranty becomes void when you open the chassis of the PC. Because you will open the PC to install CTI hardware. 2. CTI Cards. There are many CTI vendors. And then [...]
by Uttam Pegu on August 24, 2008
The most essential requirement of an IVRS is that it has to work 24 hours a day, 364 days a year! It is not an application like your MS Word or Outlook Express that you run them when you need! Also IVRS does not have any User Interface. The reason for not having User Interface [...]