As I wrote once about making money with IVR Software, I have finally decided to write what IVR applications can be used to generate monthly revenue. Till recently, IVR Application or IVR Software was thought to be used only for increase in efficiency, reduce cost, automatic complaint management etc. Not any more! There are now [...]
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I keep getting various questions about CRBT ( Caller Ringback Tone) and IVRS, their relation. My answer is CRBT is essentially an application that uses IVRS and smart call routing. This CRBT is marketed by different names by different Mobile Operators! The list might be interesting to publish! Most commonly used in India are, Hello [...]
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What Type of Tools you use to develop IVR ?
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