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IVR 'ShortCode' and Revenue Sharing

by Uttam Pegu on July 2, 2010

What is IVR short code ? IVR (Interactive Voice Response) short code can be defined as special telephone number which has ‘less’ digits in it than traditional full length telephone number. This kind of special ‘short code’ are mainly used for special purposes like customer care for telephone/mobile subscribers, VAS ( Value Added Service) access [...]

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Hosted IVR Service in India

by Uttam Pegu on March 30, 2010

IVR (Interactive Voice Response) system itself is new in India even after decade of high telecom growth and penetration. And hosted IVR was almost unknown in India till recently. But now, few companies have come up with hosted IVR solutions to cater to few specific IVR applications. Till now, IVR systems were thought to be [...]

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