Home > c++

c++

Reusable Code and IVR Tool kits

by Uttam Pegu on December 13, 2011

One of the often-mentioned advantages of IVR Toolkit like VBVoice, Velocity etc. are its quick implementation of IVR system. To be more precise, implement the IVR call flow quickly with minimum requirement of coding! While this is quite true that IVR Toolkit removes the requirement of coding the mundane subroutines interfacing the CTI boards, but [...]

{ 0 comments }

Playing WAV File in Dialogic Boards

by Uttam Pegu on April 15, 2009

Dialogic boards can play VOX files as well as WAV files. While many people use dx_playwav() function of Dialogic API to play WAV files, dx_playiottdata() function can also be used to play WAV files as shown in the code snippet below. While the most famous dialogic sample demo application does not play any audio file, [...]

{ 4 comments }

CHOOSING RIGHT DEVELOPMENT TOOL TO DEVELOP YOUR FIRST IVRS

by Uttam Pegu on September 10, 2008

Developing an IVRS for fun and developing an IVR Application for enterprise use are quite different! There are many tools ( I listed a few in my previous post TOOLS FOR DEVELOPING IVRS ( CTI CARDS & SOFTWARE )), using which you might be able to develop an IVR Application in few minute. But the [...]

{ 2 comments }