benefit of ivr

Top 5 benefits of having IVR system in your office

by Uttam Pegu on November 28, 2009

Recently, while I was talking to one of my clients about a customised IVR solution for his office, he suddenly asked me,”What benefits would I have by installing this IVR thing in the first place ?”. Actually, I was startled! I was on a paid consultancy chat and I was actually surprised to hear that [...]

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How to use IVR Software A Voice Portal

by Uttam Pegu on September 23, 2008

How IVR System is used as voice portal? Here is a simple guideline how to plan a IVR Software to use as voice portal and start earning revenue from the day one of launching the service. 1. Tie up with a Telephone Service Provider. Normal revenue sharing is heavily tilted in favour of telephone operator [...]

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