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automated IVR

Few widely used IVR system in India

by Uttam Pegu on July 6, 2010

The usage of IVR is growing in India. IVR has been used for long time in India like any other country in the world. These IVR systems were majorly used as train status information, flight status information and other few complaint lodging/booking system. And at that time ( before 1997), India had very low telecom [...]

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