IVRS can be directly compared with a website! So many people aptly say IVRS to be a Voice Portal. It does not compete with website, rather it complements the website. The way any organization has an website, it must have one IVRS too. Some of the important reasons to have IVRS are: 1. Providing information [...]
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So you have made call to some one and you get too hear some other voice (pleasant, sweet and female! Or a stony, emotionless, monologue by your ‘someone’, “I am not here, please leave your message after the beep. Thank you.”) asking you to leave a message! Surprised to hear such a pleasant voice? (Are you stumped and look for piece of paper and a pen and then go crazy how the hell you are going to leave your message after the BEEP?) What were you expecting your lovers trademark Hello? Well that was a kind of IVRS – Interactive Voice Response System.
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