by Uttam Pegu on December 9, 2009
There are many disadvantages of using analog CTI ( Computer Telephony Integration) cards. Apart from that, digital CTI boards offer many advantages over analog CTI boards and I would like to list three main reasons why one should upgrade to digital CTI boards from analog ones. Even in India, E1 connectivity or PRI lines are [...]
by Uttam Pegu on November 2, 2009
Implementing traditional voice mail using analog CTI boards is quite tricky. If the switch of EPABX does not support certain features, than it is almost impossible to implement traditional voice mail system with traditional operation. The major issue is finding out information of caller ID. In a traditional voice mail system as I explained in [...]