The other day, I was discussing with Jarek of Ositron, my good friend from Poland, and he informed me about very interesting IVR application to be used in mining industry! Basically it is a simple outbound IVR application, but it can be very useful in automatic monitoring of miners working underground and alert.
With fresh from the 33 Chilean miners trapped underground for 69 days, this IVR application can at least raise an alarm in time!
How does it work ?
It is a simple outbound IVR applicaion which will dial every miner once in every 5 minutes. The miner does not have to do anything, but just pick the call once. IVR system will know miner is well and hearty. But if the miner does not answer the call from IVR, the IVR application would again call him n 2 minutes, then also if there is no reply from him, IVR would raise an alarm for human intervention immediately.