http://www.ivrsworld.com/cti-cards/problems-in-analog-cti-boards/ IVR, Interactive Voice Response System, CTI Applications Fri, 10 Feb 2012 09:06:55 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://www.ivrsworld.com/cti-cards/problems-in-analog-cti-boards/#comment-261 Uttam Pegu Thu, 16 Jul 2009 13:45:30 +0000 http://www.ivrsworld.com/?p=458#comment-261 Hi Jayakrishnan, I got my DTMF Caller ID solved. Thank you for the tip! I also realised that in digital boards/ digital interface, we can "program" the length of the Caller Id digits, but in Analog Boards, lenght of Caller ID can be any digit according to whim and fancy of the PBX or switch. And specially here in India, with multiple switches, PBXes (from variety of manufacturer), installed everywhere, it is surely a problem! Hi Jayakrishnan,
I got my DTMF Caller ID solved. Thank you for the tip! I also realised that in digital boards/ digital interface, we can “program” the length of the Caller Id digits, but in Analog Boards, lenght of Caller ID can be any digit according to whim and fancy of the PBX or switch. And specially here in India, with multiple switches, PBXes (from variety of manufacturer), installed everywhere, it is surely a problem!

]]> http://www.ivrsworld.com/cti-cards/problems-in-analog-cti-boards/#comment-260 Jayakrishnan K Wed, 15 Jul 2009 13:21:05 +0000 http://www.ivrsworld.com/?p=458#comment-260 Btw... if you got the DTMF Caller ID solved, please don't forget the case where a call that's not picked up comes-in followed by an second call. If not correctly implemented you will end up with multiple caller-id information in your second call. Btw… if you got the DTMF Caller ID solved, please don’t forget the case where a call that’s not picked up comes-in followed by an second call. If not correctly implemented you will end up with multiple caller-id information in your second call.

]]> http://www.ivrsworld.com/cti-cards/problems-in-analog-cti-boards/#comment-259 Uttam Pegu Wed, 15 Jul 2009 12:10:23 +0000 http://www.ivrsworld.com/?p=458#comment-259 Yes, call transfer is another pain! All PBX manufacturer has different FLASH time and they just don't seem to like to share their values! Yes, call transfer is another pain! All PBX manufacturer has different FLASH time and they just don’t seem to like to share their values!

]]> http://www.ivrsworld.com/cti-cards/problems-in-analog-cti-boards/#comment-258 Jayakrishnan K Wed, 15 Jul 2009 10:51:34 +0000 http://www.ivrsworld.com/?p=458#comment-258 You forgot to mention Call Transfer. That's a pain to implement and get correct on analog boards and that's the one feature users mostly want :-). You forgot to mention Call Transfer. That’s a pain to implement and get correct on analog boards and that’s the one feature users mostly want .

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