From the category archives:

voicexml

Legacy IVR or VoiceXML based IVRS

by Uttam Pegu on June 13, 2009

Whats is legacy IVRS and what is VoiceXML based IVR System ?
Legacy IVRS
Legacy IVRS can be defined as the IVR Software installed on a personal computer and is developed using available native CTI Card APIs. The IVR software is developed for one CTI brand and model and the IVR Software may not work for any [...]

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What is VoiceXML ?

by Uttam Pegu on May 25, 2009

VoiceXML is the open standard markup language for all kind of voice applications. Does it include IVR ? Yes, it does. VoiceXML is the modern and latest way of writing IVR Software, develop voice portals and much more!
“VoiceXML 1.0 was published by the VoiceXML Forum, a consortium of over 500 companies, in March 2000. [...]

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