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Legacy IVR or VoiceXML based IVRS

by Uttam Pegu on June 13, 2009

Whats is legacy IVRS and what is VoiceXML based IVR System ? Legacy IVRS Legacy IVRS can be defined as the IVR Software installed on a personal computer and is developed using available native CTI Card APIs. The IVR software is developed for one CTI brand and model and the IVR Software may not work [...]

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What is VoiceXML ?

by Uttam Pegu on May 25, 2009

VoiceXML is the open standard markup language for all kind of voice applications. Does it include IVR ? Yes, it does. VoiceXML is the modern and latest way of writing IVR Software, develop voice portals and much more! “VoiceXML 1.0 was published by the VoiceXML Forum, a consortium of over 500 companies, in March 2000. [...]

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