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	<title>IVRS WORLD &#187; predictive dialer</title>
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		<title>Can outbound IVR replace predictive dialer ?</title>
		<link>http://www.ivrsworld.com/outbound-ivrs/can-outbound-ivr-replace-predictive-dialer/</link>
		<comments>http://www.ivrsworld.com/outbound-ivrs/can-outbound-ivr-replace-predictive-dialer/#comments</comments>
		<pubDate>Thu, 03 Jun 2010 07:17:32 +0000</pubDate>
		<dc:creator>Uttam Pegu</dc:creator>
				<category><![CDATA[Outbound IVRS]]></category>
		<category><![CDATA[predictive dialer]]></category>
		<category><![CDATA[auto dialer]]></category>
		<category><![CDATA[auto dialers]]></category>
		<category><![CDATA[call center]]></category>
		<category><![CDATA[cce]]></category>
		<category><![CDATA[cti]]></category>
		<category><![CDATA[cti board]]></category>
		<category><![CDATA[dialogic]]></category>
		<category><![CDATA[human agent]]></category>
		<category><![CDATA[ivr]]></category>
		<category><![CDATA[ivrs]]></category>
		<category><![CDATA[outbound ivr]]></category>
		<category><![CDATA[predictive dialers]]></category>
		<category><![CDATA[sangoma]]></category>
		<category><![CDATA[smart dialer]]></category>
		<category><![CDATA[Synway]]></category>

		<guid isPermaLink="false">http://www.ivrsworld.com/?p=1369</guid>
		<description><![CDATA[While outbound IVR systems are being widely used now a days for many promotional activities, but outbound IVR potential as smart predictive dialer is still to be tapped. 
While many acknowledge that, outbound IVR has many advantages over predictive dialer, call centers still deploy predictive dialer for making outbound calls and then transferring the calls [...]


Related posts:<ol><li><a href='http://www.ivrsworld.com/predictive-dialer/predictive-dialer-and-outbound-ivr/' rel='bookmark' title='Permanent Link: Predictive Dialer and outbound IVR'>Predictive Dialer and outbound IVR</a></li>
<li><a href='http://www.ivrsworld.com/call-center/smart-usage-of-predictive-dialer-in-call-center/' rel='bookmark' title='Permanent Link: Smart usage of predictive dialer in call center'>Smart usage of predictive dialer in call center</a></li>
<li><a href='http://www.ivrsworld.com/ivrs-application/developing-an-outbound-ivr-application/' rel='bookmark' title='Permanent Link: Developing an Outbound IVR Application'>Developing an Outbound IVR Application</a></li>
</ol>]]></description>
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		<slash:comments>10</slash:comments>
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		<title>Smart usage of predictive dialer in call center</title>
		<link>http://www.ivrsworld.com/call-center/smart-usage-of-predictive-dialer-in-call-center/</link>
		<comments>http://www.ivrsworld.com/call-center/smart-usage-of-predictive-dialer-in-call-center/#comments</comments>
		<pubDate>Sat, 21 Nov 2009 20:03:50 +0000</pubDate>
		<dc:creator>Uttam Pegu</dc:creator>
				<category><![CDATA[call center]]></category>
		<category><![CDATA[predictive dialer]]></category>
		<category><![CDATA[auto dialer]]></category>
		<category><![CDATA[call center application]]></category>
		<category><![CDATA[call center dialer]]></category>
		<category><![CDATA[call center ivrs]]></category>
		<category><![CDATA[call center solution]]></category>
		<category><![CDATA[ivr in call center]]></category>
		<category><![CDATA[ivrs for call center]]></category>
		<category><![CDATA[smart predictive dialer]]></category>

		<guid isPermaLink="false">http://www.ivrsworld.com/?p=1097</guid>
		<description><![CDATA[The biggest reason why people hate IVR is for the following scenario :-
User calls to IVR number and he gets to hear an welcome message and asked few options. After that the user is put on hold saying &#8216;All our customer care officers are busy, Your call is important to us, we will transfer the [...]


Related posts:<ol><li><a href='http://www.ivrsworld.com/predictive-dialer/predictive-dialer-and-outbound-ivr/' rel='bookmark' title='Permanent Link: Predictive Dialer and outbound IVR'>Predictive Dialer and outbound IVR</a></li>
<li><a href='http://www.ivrsworld.com/outbound-ivrs/can-outbound-ivr-replace-predictive-dialer/' rel='bookmark' title='Permanent Link: Can outbound IVR replace predictive dialer ?'>Can outbound IVR replace predictive dialer ?</a></li>
<li><a href='http://www.ivrsworld.com/ivr-experience/smart-ivr-for-call-center-a-case-study/' rel='bookmark' title='Permanent Link: Smart IVR for Call Center &#8211; A Case Study'>Smart IVR for Call Center &#8211; A Case Study</a></li>
</ol>]]></description>
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		<slash:comments>2</slash:comments>
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		<item>
		<title>Donjin DN300 Digital Voice Board</title>
		<link>http://www.ivrsworld.com/predictive-dialer/donjin-dn300-digital-voice-board/</link>
		<comments>http://www.ivrsworld.com/predictive-dialer/donjin-dn300-digital-voice-board/#comments</comments>
		<pubDate>Fri, 16 Oct 2009 05:09:43 +0000</pubDate>
		<dc:creator>Uttam Pegu</dc:creator>
				<category><![CDATA[Donjin]]></category>
		<category><![CDATA[predictive dialer]]></category>
		<category><![CDATA[BNC]]></category>
		<category><![CDATA[CRC]]></category>
		<category><![CDATA[dialogic d300]]></category>
		<category><![CDATA[Dialogic SDK]]></category>
		<category><![CDATA[DN300]]></category>
		<category><![CDATA[DN300 board]]></category>
		<category><![CDATA[DN300 CTI]]></category>
		<category><![CDATA[DN300 test report]]></category>
		<category><![CDATA[DOnjin boards]]></category>
		<category><![CDATA[Donjin DN300]]></category>
		<category><![CDATA[Donjin NADK SDK]]></category>
		<category><![CDATA[e1]]></category>
		<category><![CDATA[isdn pri]]></category>
		<category><![CDATA[NADK]]></category>
		<category><![CDATA[Network mode]]></category>
		<category><![CDATA[r2mf]]></category>
		<category><![CDATA[RJ48]]></category>
		<category><![CDATA[ss7]]></category>
		<category><![CDATA[Trunk mode]]></category>

		<guid isPermaLink="false">http://www.ivrsworld.com/?p=968</guid>
		<description><![CDATA[Donjin DN300 is equivalent of Dialogic D300-JCT board. It has one E1 connection ( RJ48 ) and 30 voice resources. Recently, I had an opportunity to test a DN300 board with our EPABX of Coral make DX2000. We used our Predictive Auto Dialer Application, written for Dialogic Digital CTI boards. 
Before going into the test [...]


Related posts:<ol><li><a href='http://www.ivrsworld.com/donjin/how-to-port-your-ivr-c-code-from-dialogic-boards-to-donjin-boards/' rel='bookmark' title='Permanent Link: How to port your IVR C++ code from Dialogic Boards to Donjin Boards'>How to port your IVR C++ code from Dialogic Boards to Donjin Boards</a></li>
<li><a href='http://www.ivrsworld.com/dialogic/dialogic-d300-cti-board/' rel='bookmark' title='Permanent Link: Dialogic D/300 CTI board'>Dialogic D/300 CTI board</a></li>
<li><a href='http://www.ivrsworld.com/cti-news/voice-boards-from-donjin-communication-technologies/' rel='bookmark' title='Permanent Link: Voice Boards from Donjin Communication Technologies'>Voice Boards from Donjin Communication Technologies</a></li>
</ol>]]></description>
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		<slash:comments>6</slash:comments>
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		<item>
		<title>Predictive Dialer and outbound IVR</title>
		<link>http://www.ivrsworld.com/predictive-dialer/predictive-dialer-and-outbound-ivr/</link>
		<comments>http://www.ivrsworld.com/predictive-dialer/predictive-dialer-and-outbound-ivr/#comments</comments>
		<pubDate>Sat, 04 Jul 2009 04:13:26 +0000</pubDate>
		<dc:creator>Uttam Pegu</dc:creator>
				<category><![CDATA[predictive dialer]]></category>
		<category><![CDATA[auto dialer]]></category>
		<category><![CDATA[Autodialer]]></category>
		<category><![CDATA[call agent]]></category>
		<category><![CDATA[call center]]></category>
		<category><![CDATA[Call Centre]]></category>
		<category><![CDATA[human agent]]></category>
		<category><![CDATA[increase call agent talk time]]></category>
		<category><![CDATA[increase call center efficiency]]></category>
		<category><![CDATA[increase call time]]></category>
		<category><![CDATA[ivr]]></category>
		<category><![CDATA[ivrs]]></category>
		<category><![CDATA[outbound ivr]]></category>
		<category><![CDATA[Predictive Diler]]></category>
		<category><![CDATA[tele-marketer]]></category>
		<category><![CDATA[telemarketer]]></category>
		<category><![CDATA[telephony]]></category>

		<guid isPermaLink="false">http://www.ivrsworld.com/?p=434</guid>
		<description><![CDATA[Predictive dialer can be termed as smart auto-dialer.  Auto dialer dial out telephone number and handover or transfer the call to human agent in a call center.  Once the dialed number answers, the call agent or telemarketer starts speaking as per the outbound call center function.
Now there can be many situations where the process as [...]


Related posts:<ol><li><a href='http://www.ivrsworld.com/outbound-ivrs/can-outbound-ivr-replace-predictive-dialer/' rel='bookmark' title='Permanent Link: Can outbound IVR replace predictive dialer ?'>Can outbound IVR replace predictive dialer ?</a></li>
<li><a href='http://www.ivrsworld.com/call-center/smart-usage-of-predictive-dialer-in-call-center/' rel='bookmark' title='Permanent Link: Smart usage of predictive dialer in call center'>Smart usage of predictive dialer in call center</a></li>
<li><a href='http://www.ivrsworld.com/outbound-ivrs/growth-of-outbound-ivr-systems/' rel='bookmark' title='Permanent Link: Growth of Outbound IVR Systems'>Growth of Outbound IVR Systems</a></li>
</ol>]]></description>
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		<slash:comments>5</slash:comments>
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