Industry News

Synway opens office in India

by Uttam Pegu on March 25, 2009

Synway Information Engineering Co., Ltd. has opened its office in New Delhi, India on March 11, 2009. As per Mr. Luke Lu from Synway, all technical support to its clients would be now available locally. In recent times, Synway has been quite aggressive in pushing its products in India. Their products are very competitively priced [...]

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Syntellect Inc. Launches Communications Portal 7.2

by Uttam Pegu on March 16, 2009

News about IVR Industry :- PHOENIX – March 5, 2009 – Syntellect, Inc., a leading provider of contact center management solutions, announced today the release of Syntellect Communications Portal Version 7.2. The Communications Portal is the first of the combined technology efforts resulting from the acquisition of Envox Worldwide in October of last year. A [...]

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Dial a Pizza | Interesting IVR Application

by Uttam Pegu on March 13, 2009

800PBX Inc., USA has a very interesting IVR product. This is essentially an IVR Application that uses voice recognition for receiving customers calls and taking orders for pizza! I found this quite interesting! Many a times, occasional Pizza eater like me, when I call up Domino’s Pizza, I get stumped by many jargn as well [...]

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