From the category archives:

CTI News

Some Price Comparision of CTI Boards in India and IVR growth

by Uttam Pegu on August 19, 2010

I keep getting feedback/inquiries from various people asking about prices of CT(Computer Telephony) boards in India. Many people seem to quite puzzled to learn huge price ranges for similar boards with similar basic functionality. For example, depending on the manufacturer, one entry level model of one PRI ( E1) with 30 channels may cost anywhere [...]

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Comparison of Dialogic, Synway and Digium 4 Port CTI Boards

by Uttam Pegu on April 20, 2009

Dialogic needs no introduction, so the Dialogic D4 PCI board. Synway and Digium too have D4 PCI equivalent Voice Boards. While both Digium and Dialogic boards uses PCI slots, Synway 4 Port Board uses a USB port like modem. I have been thinking about comparing these three boards using few common parameters. 1. Ease of [...]

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Voice Boards from Donjin Communication Technologies

by Uttam Pegu on April 7, 2009

Donjin has range of CTI products starting with 8 port analog cards to 8 E1, 240Port high density Voice boards. They support Windows OS and as per their website and they support APIs of Dialogic 5.11 System Release fro DMV1200 boards! That seems to be an useful feature as many IVR Software are developed based [...]

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DTMF and Pulse Dialing

by Uttam Pegu on February 26, 2009

I had promised before that I would write about DTMF and pulse dialing in future. Finally I have decided to write about them! This article may be ignored by IVR professionals as they must be quite bored with these two terminologies! But many users who have to listen to announcements like “If you are in [...]

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ALTERNATIVES TO DIALOGIC – PART III

by Uttam Pegu on October 24, 2008

After more searches and after getting comments about more CTI Companies, [With the price hike in Dialogic, many of my clients have been asking me about alternatives. I have also started searching for some alternatives of Dialogic. I will be building a list and comparative article on them. Kindly send me any company.] Here is [...]

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ALTERNATIVES TO DIALOGIC – PART 1

by Uttam Pegu on October 2, 2008

With the price hike in Dialogic, many of my clients have been asking me about alternatives. I have also started searching for some alternatives of Dialogic. I will be building a list and comparative article on them. Kindly send me any company. Here is one company I am looking at presently AudioCodes Ltd. : AudioCodes [...]

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DIALOGIC ON PROWL, AGAIN!

by Uttam Pegu on September 14, 2008

Dialogic Corporation Enters into Agreement to Acquire NMS Communications Platforms Business! MONTREAL, Quebec. September 12, 2008 – Dialogic Corporation (“Dialogic”) announced today that it had entered into a definitive agreement with NMS Communications Corporation (“NMS”) through which Dialogic plans to acquire the NMS Communications Platforms business, which provides enabling technology and tools for value-added services [...]

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DIALOGIC CTI BOARDS ARE GOING TO BE COSTLIER BY 20%

by Uttam Pegu on September 13, 2008

A bad news to all ! The big boss, Dialogic is increasing prices of all its products by 15% to 20% from 1st October 2008! The old prices will not be applicable from 1st October 2008 and if anyone wants to avail the old prices, s/he has to place order on their respective Dialogic Vendors [...]

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