CTI (Computer Telephony Integration) Boards, Also known as CT Boards (Computer Telephony boards), is the interface between various IVR software running on the computer and the telephone network. It is normally a PC add-on boards which is installed inside PC/Server Chassis and which is connected to telecom network physically with through E1 or Analog FXO. [...]
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Dialogic D/300 JCT-E1 is the entry level board for anyone who needs digital network interface with PSTN network as well as voice resources in the single board. I feel, D/300 board is most used entry level CTI board for many high end, feature rich IVR applications like unified messaging system, Fax Server, Caller Ringback Tone, [...]
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I keep getting mails by various people about detecting caller id using D4PCI and Dialogic API. I remember I too had to try hard once and finally contacted Dialogic support for getting ideas how caller ID could be detected using D4/PCI analog CTI board from Dialogic. I think the same procedure should work for Donjin [...]
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There are many disadvantages of using analog CTI ( Computer Telephony Integration) cards. Apart from that, digital CTI boards offer many advantages over analog CTI boards and I would like to list three main reasons why one should upgrade to digital CTI boards from analog ones. Even in India, E1 connectivity or PRI lines are [...]
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I think, analog CTI boards most problematic to configure other than simple incoming or inbound IVR Software. They are dependent on switch or PBX connected to them for many basic IVR functions, call operations. I am trying to list here the problems I had been facing while using analog CTI boards:- 1. Disconnect 2. Dial [...]
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Dialogic needs no introduction, so the Dialogic D4 PCI board. Synway and Digium too have D4 PCI equivalent Voice Boards. While both Digium and Dialogic boards uses PCI slots, Synway 4 Port Board uses a USB port like modem. I have been thinking about comparing these three boards using few common parameters. 1. Ease of [...]
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High-End digital CTI boards for a voice portal is not cheap! In fact some of them cost as much as a Honda Civic car in India. So, choosing a right CTI Board for your Voice Portal may not be easy, that is until you read this article . So, how to choose a CTI Board [...]
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Arguably, Dialogic D4/PCI analog card must be the most widely used CTI card in the world! Also, most probably again, all 4 Generation Visual Tools for developing IVR Application supports this Dialogic D4/PCI CTI Card. This card is easy to install, very feature rich, and has many advanced call processing feature. The most problematic part [...]
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