The award winning , powerful IVR Toolkit Pronexus VBVoice is now rated as Avaya Compliant, as per recent press release by the Ontario based company, Pronexus. “Utilities OnCall, a VBVoice IVR application built by Vocantas, was successfully compliance tested with Avaya Aura® Communication Manager 6.0.1 and Avaya Aura® Session Manager 6.1 by Avaya’s DevConnect Technical [...]
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The completely free, windows based IVR Toolkit VBVoice by Pronexus has released 7.1 with support for 64 bit operating systems which will allow IVR developers to take advantage of features in 64bit OS like Windows 7. Another significant and important feature addition in this, playing audio without connecting the incoming call! Previously, in traditional IVR, [...]
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Sangoma Technologies Corporation, leading manufacturer of CTI hardware, based in Canada, has announced that it has acquired “the key assets of the VegaStream Group of Companies, a leading UK-based developer of VOIP gateway appliances”, as per News Release on Sangoma Website! VegaStream, started in 1998, supplies Vega gateways ( VOIP Gateway) are based on international [...]
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Pronexus today announced that their award winning powerful IVR development kit is now available for free along with their announcement of new version VBVoice 7.0 with more features! Whats more, developers will even get two channels free license to be deployed anywhere! I think, this revolutionary move is specially aimed at emerging market like India [...]
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The recession has pushed up sales for IVR Software! Many companies have been adopting both hosted/managed IVR solutions, as per latest DMG Consulting LLC, the leading provider of contact center and real-time analytics research, market analysis, business strategy, operations, and technology consulting services which has published a recent report on IVR market trends. According to [...]
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News about IVR Industry :- PHOENIX – March 5, 2009 – Syntellect, Inc., a leading provider of contact center management solutions, announced today the release of Syntellect Communications Portal Version 7.2. The Communications Portal is the first of the combined technology efforts resulting from the acquisition of Envox Worldwide in October of last year. A [...]
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With the price hike in Dialogic, many of my clients have been asking me about alternatives. I have also started searching for some alternatives of Dialogic. I will be building a list and comparative article on them. Kindly send me any company. Here is one company I am looking at presently AudioCodes Ltd. : AudioCodes [...]
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Dialogic Corporation Enters into Agreement to Acquire NMS Communications Platforms Business! MONTREAL, Quebec. September 12, 2008 – Dialogic Corporation (“Dialogic”) announced today that it had entered into a definitive agreement with NMS Communications Corporation (“NMS”) through which Dialogic plans to acquire the NMS Communications Platforms business, which provides enabling technology and tools for value-added services [...]
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