by Uttam Pegu on October 5, 2011
There are many benefits of using IVR (Interactive Voice Response) System in automating information distribution, but there is one benefit which I would like to discuss here. There are many business activities where information keep changing and it is imperative to keep the updated information available to any customer, or caller. Some examples are :- [...]
by Uttam Pegu on December 10, 2010
MLM ( Multi Level Marketing) can be defined as a marketing strategy where its sales force earns from their selling as well as from those sales generated by people whom they recruit to sell. So, essentially if a sales person creates many successful sales person under him, he generates enough revenue without himself involving in [...]
by Uttam Pegu on November 28, 2009
Recently, while I was talking to one of my clients about a customised IVR solution for his office, he suddenly asked me,”What benefits would I have by installing this IVR thing in the first place ?”. Actually, I was startled! I was on a paid consultancy chat and I was actually surprised to hear that [...]